WATER HEATER BLOWED THE BOTTOM OUT OF IT DAY AFTER CHRISTMAS AND FLOODED PARTS OF THE HOUSE. EVERYBODY I CALLED WAS ON VACATION AND OUT OF TOWN. I CALLED SERVPRO AND TALKED TO STACEY. SHE GOT ME CALMED DOWN AND SAID THEY COULD HELP. TROY SHOWED UP AND STARTED TO WORK AFTER EXPLAINING WHAT HE WAS GOING TO DO. AND HE DID JUST THAT. VERY COURTEOUS AND PROFESSIONAL PEOPLE WORKING AT SERVPRO. DEFINITELY WOULD RECOMMEND THIS COMPANY.

Troy with SERVPRO was professional, prompt, very friendly and easy to work with.  Dealing with damage to your home is stressful so I was thankful that Troy was so great!  I had a very good experience.

Very professional and courteous during our time of stress.  This is very important, and Troy gave his all to help us. 

Troy and Jen responded to an insurance company reported flooding issue at my mom's home.  They did an excellent job in handling the er and remediation work that was necessary at her home.  However, beyond that, the personal "TLC" that they provided to my mom was absolutely phenomenal.  My mom is an 84 year old widow and lives along.   Someone noticing the repair work and easy access, tried to take advantage of the opportunity.

Troy was astute enough to recognize that this individual (female with a dog) did NOT belong on the property.  My mom was confused thinking the woman may have been (albeit oddly)with the crew.  Troy ensured that the woman immediately left the property.  He was alert enough to take a picture of her vehicle and license plate.  They worked with my mom and called the police.  They stayed with my mom while the police took the report and did the prelim investigation.  Knowing how upsetting the incident in its entirety was, they even called mom throughout the evening to ensure she was ok and followed up again the next day. 

Their attention to the details of their actual job was outstanding.  But the comfort, TLC and astuteness in the "personal" side of the job was a very unexpected and special comfort/blessing to my mom and me.  I cannot say enough about how much their *care* & *respect* for my mom meant.  Too many times, elderly (especially women) are taken advantage of.  We have no doubt that the woman who invaded my mom's house at the seemingly *opportune* time, was there for an ulterior/not-good purpose.  

I cannot say enough good about their work and care for my mom.

THANK YOU!!

Everyone needs workers like Troy and Jen.  They are great in every respect

Troy went above what the insurance did so we could  have peace of mind. Thumbs up- Kudos!!

Great company and went the extra mile to complete services. Would highly recommend!

We are very pleased with our contractor and their professionalism. This was a good experience under difficult circumstances.

They worked with excellence and professionalism! Great Job!

Zeke, Stacie and team went above and beyond throughout entire process. They all are very kind, courteous, professional, and personable. Gave 110% of their time and effort. So very pleased!

Great job, very professional, good rate, thorough inspection and restoration of home! A++!

EXCELLENT!!!  Did what they said would do in a polite, courteous, professional way!  Thanks!